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Creative Problem Solving
Imagine increasing productivity, reducing waste and improving customer satisfaction by developing a process for effectively solving problems.
These benefits and many others are the excellent reasons to learn the creative problem solving techniques outlined and build a toolkit for solving problems that form part of every day life in today’s organisation.
Program Description
Within this Learning package participants will develop competence in:
- What is a Problem?
- Why Solve Problems
- The Problem Solving Process
- Types of Problems
- Problem Solving
- People
- Process
- Attitude
- Continuous Improvement
- Problem Solving Techniques
- Brainstorming
- TPN
- Matrix
- Paired Comparisons
- Team Purpose Analysis
- Ishikawa Chart
- SWOT Analysis
- The 5 W's
- Cause and Effect
- Benchmarking and PDCA
- Why Problem Solving Fails
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