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MANAGEMENT LEARNING
21. Coaching/Mentoring 22. Complaint Handling 23. Creative Problem Solving 24. Employee Absenteeism 25. Employee Motivation 26. Facilitation Skills 27. Job Analysis 28. Job Design 29. 360 Degree Feedback 30. Managing Conflict 31. Negotiation Skills 32. Performance Appraisal 33. Quality Management Systems 34. Strategic Decision Making 35. Stress Management 36. The New Change Leader 37. The New Manager 38. Learning/Training Needs Analysis - A Practical Guide
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