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Negotiation Skills
Negotiation is a basic human activity.
However negotiation skills are not just required by the skilled salesperson or within labour-management relations, negotiation is an important skill that should be developed within all staff.
Program Description
Within this Learning package participants will develop competence in:
- Understand the relationship between conflict and negotiation
- Identify the key roles and responsibilities required by the negotiation team
- Implement an effective negotiation process
- Preparation
- Opening Position
- Bargaining
- Movement
- Closing
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