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Quality Management Systems
Quality is expected - but do organisations always meet this expectation?
By learning the core elements of a quality management system and integrating them within your organisation you will see an improvement in quality, increase your customer satisfaction rate and gain an improved competitive advantage.
Program Description
Within this Learning package participants will develop competence in:
- Quality and The Organisation
- What is Quality?
- Where Does Quality Begin?
- Key Components of a Quality Management System
- Quality Policy
- Procedures
- Specifications
- Records
- People
- Documentation
- Quality Assurance and Control
- Quality Tools
- The Ultimate Aim Quality Management System
- Zero Defect
- Quality Checklist
- Quality Management Systems Requirements Checklist
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