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The Excellent Organisation
Excellence cannot be an exception - it must become the rule by which a successful organisation will flourish.
By taking a practical look at the current criteria for excellence as defined by the European Foundation for Quality Management in Europe and the Baldrige Award in the US this Learning package offers immediate application opportunities to any organisation.
Program Description
Within this Learning package participants will develop competence in:
- The Excellent Organisation
- What is Excellence?
- Why Do We Need Excellence?
- Who Is Responsible For Excellence?
- Quality Versus Excellence
- Criteria For Excellence
- EFQM Business Excellence Model
- Baldridge National Quality Award
- Assessing Excellence
- Benefits of Excellence
- Excellence and Strategic Management
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